Privacy Policy
This policy explains how we collect, use and protect your personal information when you contact us or make a booking.
What we collect
- Contact details you provide (such as your name, email address and phone number).
- Booking information needed to manage your stay.
- Basic technical data (for example website usage), where enabled through cookies and consent.
How we use your information
- To respond to enquiries and provide information.
- To manage bookings and communicate important details about your stay.
- To improve our website and services where analytics are used.
Legal basis
We process your personal data where it is necessary to respond to your enquiry, fulfil a booking, or where you have given consent (for example, for optional cookies or analytics).
Sharing your information
We only share personal information where necessary to provide our service, such as with booking systems, payment providers or email services, or where required by law.
Data retention
We only keep your information for as long as necessary to manage enquiries, bookings and any legal or administrative requirements.
Your rights
You have the right to request access to, correction of, or deletion of your personal information. You may also object to or restrict how your data is processed.
To make a request, please contact us using the details below.
Contact
If you have any questions about this policy or how your data is handled, please email ashley@gowercoastcottages.com or paul@gowercoastcottages.com.